Write to us with your device model, OS version and what happened. A screenshot helps a lot. We reply within 1–2 days (English or Turkish).
Common questions
Does the game work offline?
Yes, you can play without a connection. Leaderboards, ads, purchases and sync need internet.
I bought something but didn't get it / restoring purchases
Reopen the game while connected to the internet. You can also use Restore Purchases in Settings (with the same Apple ID or Google account). Still missing? Email us with your purchase receipt.
How do lives / energy work?
Playing a run uses energy. It refills over time, and you can also get energy from rewards, quests and rewarded videos.
How do I change my leaderboard name?
Open Profile and edit your nickname and avatar. The leaderboard updates your name on existing entries. Inappropriate names are filtered.
A video didn't give my reward
Rewards are given when the video is watched to the end. If no video is available, try again a little later.
Keeping progress on a new phone
Sign in from Profile with Apple or Google on both devices. Your progress syncs to your account.
Deleting my data
Email us with the subject "Delete my data" and your nickname, and we will remove it. See the Privacy Policy.
How do I report a bug?
Email us (or use feedback in the app) with your device model, OS and app version, what you did and what happened; a screenshot or screen recording helps.